Skip to main content Skip to search Skip to navigation

Badertscher Tool AG

Privacy Policy

Valid for all online shops – As of: January 2026

This privacy policy applies to the following online shops of Badertscher Tool AG:

1. Controller

The controller responsible for processing your personal data within the meaning of the Swiss Federal Act on Data Protection (FADP, SR 235.1) is:

Badertscher Tool AG
Aemmenmattstrasse 20
3123 Belp / Bern
Switzerland

Phone: 031 812 10 10
E-Mail: mail@b-tool.ch
VAT No.: CHE-113.997.864 VAT
Commercial Register No.: CHE-113.997.864

For data protection enquiries, please contact us at mail@b-tool.ch.

2. Principles of Data Processing

Badertscher Tool AG processes personal data in accordance with the FADP (in force since 1 September 2023). We are committed to the following principles:

  • Lawfulness: We process personal data only on a valid legal basis.
  • Purpose limitation: Data is collected only for the defined purpose.
  • Data minimisation: We collect only the data that is necessary.
  • Accuracy: We take appropriate measures to ensure data accuracy.
  • Security: Appropriate technical and organisational measures.
  • Transparency: We inform you openly about the processing of your data.

3. Data Collected & Purposes

We collect and process the following categories of personal data:

Category Examples Purpose
Master data Name, address, email, phone Order processing, customer account
Payment data Credit card information, transaction ID Payment processing
Order data Order history, items, delivery address Contract fulfilment, accounting
Technical data IP address, browser, operating system Security, diagnostics
Usage data Pages visited, click behaviour Shop optimisation
Communication data Email enquiries, contact forms Customer service

Processing is based on: contract fulfilment (Art. 31 para. 2 lit. a FADP), legitimate interest (Art. 31 para. 1 FADP) and your explicit consent.

4. Order Processing & Contract Fulfilment

Your data is used exclusively for processing your order and fulfilling the purchase contract.

Without the required mandatory information, we are unable to process and deliver your order.

After complete processing, your data is stored for the duration of the statutory retention periods (see section 10).

5. Disclosure to Third Parties

We do not pass on your personal data to third parties without your explicit consent, unless required for contract fulfilment.

  • Shipping service providers (e.g. Swiss Post, DHL): name, delivery address
  • Payment service providers (e.g. credit card companies, PayPal)
  • IT service providers: operation of shop systems (under confidentiality obligation)
  • Authorities: as required by law

Data is only transferred abroad if the recipient country guarantees an adequate level of data protection.

6. Cookies & Tracking

Our online shops use cookies – small text files stored on your device.

  • Necessary cookies: Technically required (shopping cart, session, login) – cannot be deactivated.
  • Functional cookies: Store your preferences.
  • Analytics cookies: Only with your consent.
  • Marketing cookies: Only with your explicit consent.
Cookie consent: On your first visit, we ask for your consent via a banner. You can withdraw it at any time.

7. Analytics & Marketing Services

To improve our shops, we may use web analytics services.

We do not use services that create personalised profiles for advertising purposes without your consent.

8. Newsletter & Email Marketing

We only send newsletters on the basis of your explicit, revocable consent (opt-in procedure).

You can unsubscribe at any time via the unsubscribe link or by email to mail@b-tool.ch.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data:

  • Encrypted data transmission via SSL/TLS (recognisable by «https://»)
  • Access restrictions to the necessary personnel
  • Regular review and updating of security measures
  • Contractual data security obligations for all service providers

In the event of a data breach likely to pose a high risk, we will notify you and the Federal Data Protection and Information Commissioner (FDPIC).

10. Retention Periods

We store your personal data only for as long as necessary:

  • Order data and invoices: 10 years (statutory accounting obligation under CO)
  • Customer account data: For the duration of the active account; deleted within 30 days on request
  • Communication data: 3 years from closure of the process
  • Newsletter data: Until withdrawal of consent
  • Technical log data: Generally 30 to 90 days
  • Cookie data: According to the periods shown in the cookie banner

11. Rights of Data Subjects

Under the Swiss FADP, you have the following rights. All requests are free of charge and responded to within 30 days:

Right Content
Access (Art. 25 FADP) You can request at any time whether and what personal data we process about you.
Rectification (Art. 32 FADP) You can request the correction of inaccurate or incomplete data.
Erasure (Art. 32 FADP) You can request erasure of your data, unless statutory retention obligations apply.
Restriction (Art. 32 FADP) You can request restriction of processing under certain conditions.
Data portability (Art. 28 FADP) You can request your data in a common machine-readable format.
Objection (Art. 30 FADP) You can object to processing based on legitimate interests at any time.
Withdrawal of consent You can withdraw consent at any time with effect for the future.

To exercise your rights, contact us by email at mail@b-tool.ch or by post. Please include a copy of your ID.

Right to complain: You have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.

12. Changes to this Policy

Badertscher Tool AG reserves the right to update this policy at any time. The version published on the relevant shop applies.

In the event of material changes, registered customers will be notified by email.

13. Contact & Complaints

For data protection questions, please contact us:

Badertscher Tool AG
Aemmenmattstrasse 20
3123 Belp / Bern
Switzerland

Phone: 031 812 10 10
E-Mail: mail@b-tool.ch

We endeavour to resolve your matter as quickly as possible. If no amicable solution can be found, legal recourse remains available.

Badertscher Tool AG · Aemmenmattstrasse 20 · 3123 Belp / Bern · Schweiz As of: January 2026 · All rights reserved